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KMID : 0384920090180010022
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Korean Journal of Occupational Health Nursing
2009 Volume.18 No. 1 p.22 ~ p.32
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Analysis on Female Workers’ Job Stress in Sales and Retail Industries
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Lee Yoon-Jung
Jung Hye-Sun
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Abstract
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Purpose: This study was conducted to measure job stress and to explore risk factors of female workers in the retail and sales industries in Seoul, Gyeonggi and Incheon.
Methods: A total of 321 participants responded to a self-administered questionnaire that included 24 items of the KOSS(Korean Occupational Stress Scale) and sociodemographic characteristics. The 240 questionnaires were collected from January to March 2007 and analyzed.
Results: The mean scores of female workers’ job stress in the retail and sales industries ranged in Q50~74 compared with the average scores of female Koreans. The level of job insecurity was significantly high, and ranged in Q75~. However, the level of insufficient job control ranged in Q~24. Multiple regression analysis was used to explain the risk factors of female workers: monthly salary and insufficient sleep were of statistical significance.
Conclusion: High level of job stress suggested that appropriate stress management programs be implemented for female workers in the retail and sales industries.
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KEYWORD
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Sales, Retail, Female workers, Jcb stress
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